Privacy Policy

1. Data We Collect

When you use our website or submit inquiry forms, we may collect the following information:

• Company name and business type
• Contact person name
• Email address and phone number
• Country of operation
• Volume interest and product preferences
• Technical data (IP address, browser type, device information)
• Usage data through cookies and analytics

2. How We Use Your Data

We use your information to:

• Respond to your inquiries and provide price lists
• Send samples and product information
• Process private label and export requests
• Improve our website and services
• Comply with legal obligations

We do not sell or rent your personal data to third parties. We only share data with service providers necessary to operate our business (e.g., email services).

3. Cookies

Our website uses cookies to:

• Essential cookies: Required for basic site functionality
• Analytics cookies: Help us understand how visitors use our site (Google Analytics)
• Preference cookies: Remember your choices (e.g., age verification)

You can manage your cookie preferences through the cookie banner or your browser settings.

4. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Object: Object to certain types of processing

To exercise these rights, contact us at [email protected]

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Business inquiry data is typically retained for 3 years to maintain relationship history.

6. Contact

For any questions about this privacy policy or your personal data: